Center Parcs has launched a brand new applicant tracking solution powered by Changeworknow.
Delivering excellent customer service to guests is an integral part of the Center Parcs experience and this means ensuring that people are recruited with the right skills and attitude. With a high profile new village opening in 2014 it was essential to put in place a robust and reputable system to support the recruitment for Woburn and Changeworknow were selected because of their expertise in helping organisations provide an excellent and consistent candidate experience that engages candidates with the brand and values of the organisation.
Center Parcs needed to replace their existing ATS system with something more modern, agile and fit for purpose. With over 95% occupancy rate there is a constant need to recruit to ensure that villages are fully staffed with employees having the right skills to deliver excellent customer service. Their volume recruitment will be efficiently handled through the use of extensive screening questionnaires to reduce the quantity but increase the quality and “fit” of applicants supported by Changeworknow’s modern and extremely flexible award winning applicant tracking solution.
Lisa Proctor, Sales and Marketing Director of Changeworknow explains: “The Center Parcs implementation is an example of a trend we are seeing in the market where organisations have been using an ATS for a few years which is no longer fit for purpose. Changeworknow’s solution is one of the most flexible and modern solutions on the market and has the ability and flexibility to change as businesses change. Center Parcs will quickly reap the rewards of implementing a solution that gives full visibility of all recruitment activity whilst focusing on a first rate candidate experience from the moment of application through to hire. We are looking forward to a long term partnership with the organisation”.